microsoft surface data eraser no disk drive found

If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. Required fields are marked *. To boot your device from the USB stick follow these steps: a. On our PC, it took less than 2 minutes. The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. Archived post. While it has been rewarding, I want to move into something more advanced. Diskpart isnt able to create a new drive that I'm aware of, only partitions and volumes. Then your Surface is sent back to the service center technician to have the data removed. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. insert USB 4gb pendrive into usb port. Internal storage is listed along with the others, Windows Boot Manager, PXE Network, and USB Storage. Any additional suggestions would be great. This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. I was told I can try to delete partitions but idk if its an SSD issue and idk what the right call is.. Just strange that all 3 computers do the same thing. ago Tried imgburn but I don't know which boot files are required, @jaxne . active However, this does not prevent your data from being recovered with forensic or data recovery capabilities. If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. I have had this message pop up for one of my old clients I still do support for and I am still the Admin for on their 365 system. This is a guidehttps://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+SSD+Drive+Replacement/60383 Opens a new window, gparted is on most Live Linux Distro and it can also be independently installed to a USB stickhttps://gparted.org/liveusb.php Opens a new window Some Live Linux Distros have a GUI for the SMART values and some use the command line. This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. Repurpose a Surface device for a new user. Also, this site is intended to help improve the quality of the technical documentation of Microsoft Docs through user contributions and feedback. Booting the Microsoft Surface Data Eraser USB stick. That said, the Surface Eraser bootable USB can be prepared on any Windows running PC. Welcome to the Snap! Figure 5. This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. I will try this as soon as I am home. Getting frustrated with this Surface unit. Doesn't show anything besides settings toggles. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. This really helps out :). I can pick up one that says it's 3.0 for sure and try that too. Begin the Microsoft Surface Data Eraser tool. Reddit and its partners use cookies and similar technologies to provide you with a better experience. @RAJU2529 Thank you. c. Press and release the Power button. You signed in with another tab or window. Does anyone know of the download location for the driver? This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. The utilit. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. Storage spaces drives are virtual, so they are listed after physical drives. "::: Select Success. Your daily dose of tech news, in brief. Select Continue. Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. Release the button once the UEFI screen appears. to your account. I'm looking for suggestions on how to wipe them to a reasonable level of security, no HIPAA or DOD requirements here. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. download the iso file and write on a USB pen drive. This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. ]LOG]!> @jaxne : There is a chance that the downloaded file itself could be damaged or that the extraction process failed due to a read/write error (out of space or virtual memory). If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. Surface devices that are impacted by this issue: Surface Pro (5th gen) 1TB drive configuration, Surface Laptop (1st Gen) 1TB drive configuration, The following Surface Devices with 1TB drive configuration use a single SSD and are not impacted by this issue. @jaxne we will close this issue. MakeWinPEMedia /ISO C:\WinRE_amd64 C:\WinRE_amd64\dataeraser_x64.iso, wait few seconds to complete, now iso file created in C:\WinRE_amd64\, @RAJU2529 files.zip, then copy both files Oscdimg.exe and MakeWinPEMedia.cmd to this location C:\Windows\System32, type below line in CMD with admin rights Even though the Microsoft Surface Data Eraser tool is compatible with Windows in S mode, you wont be able to create the USB stick on Windows 10/11 S. The Microsoft Surface Data Eraser tool is a custom tool for Surface devices running Windows 10/11. The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. Prepare a Surface device to be sent for repair. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. Microsoft Surface Data Eraser is periodically updated by Microsoft. Partition to be erased is displayed in Microsoft Surface Data Eraser. i uploaded iso in RAR format file to one drive storage, first download from below sharing link and unrar using WINRAR or 7-ZIP software and create USB bootable pen drive using Rufus software. Hi Mr. RAJU, I am having the same problem as jaxne, could you send a working link for the bootable ISO again? Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? Turn off your Surface device. The Surface Data Eraser tool rejoins the two drives into a single storage-spaces drive. create partition primary I also tried two different USB drives, both are 16GB drives. This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. Complete the Microsoft Surface Data Eraser USB creation process. Same exact issues. If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. NOTE: The download page lists other tools for the Surface device as well. If you use older deployment or disk configuration tools that do not support the storage spaces it can break a single storage-spacedrive into two separate drives. clean After downloading, run the setup file and then follow on-screen directions to complete the installation. A tag already exists with the provided branch name. You must accept the license terms to continue. [LOG[################################################]LOG]!> Your email address will not be published. When you deploy Windows on a some Surface devices that have 1TB drive configuration, you may encounter errors or other issues that concern locatingthe DISK0. There are plenty of applications around to securely erase data from Windows PCs. Just fails after 5% bar, devices/surface/microsoft-surface-data-eraser.md, https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser, https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, https://github.com/notifications/unsubscribe-auth/A7HLH7T73IZFJES45XR455DXCU5F7ANCNFSM4HZO5FEQ, Version Independent ID: 725c2d4a-5397-6c67-7605-93a8cd40cf08. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. Select X to close Microsoft Surface Data Eraser. Select Success. And before we tell you how to create a bootable USB of Microsoft Surface Eraser tool, please keep in mind that the tool doesnt work third-party devices. What does the BIOS setup show? Reimage devices containing sensitive data. Upgradujte na Microsoft Edge, abyste mohli vyuvat nejnovj funkce, aktualizace zabezpeen a technickou podporu. Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. Press and hold the Volume Down button. Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. Do these have to be USB 3.0 thumb drives? Select Complete to finish the USB creation process, as shown in Figure 5. SSDs aren't available for purchase at this time. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. Repurpose a Surface device for a new user. Surface Pro 7 Surface Laptop 3 Cause This issue occurs because some Surface devices that have 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. But you want to create iso file correct . Step 2: Next, you need to prepare the Surface device to boot from USB. Step 1: Connect the bootable USB containing Surface Data Eraser to your Surface device. I suspect a bad hard drive but its out of warranty so I'm hoping to find a fix. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. use only 4GB drive . d. Release the Volume Down button. Shut down your Surface and wait about 10 seconds to be sure it is off. privacy statement. How to create a Microsoft Surface Data Eraser USB stick, How to use a Microsoft Surface Data Eraser USB stick, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. @Syson032 and @masterddon, I created a new version 3.48.139.0 iso file suitable for x64 (for 2021+ devices only) and I uploaded it to Onedrive storage and Google Drive storage. Zeroing the drive and clearing out the TPM (to remove the BitLocker keys stored to decrypt the data) will effectively nuke the drive. The UEFI BIOS will also show the boot order. 1. and rerty it. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. Note that you need the 64bit version. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Major wasted time. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. ]LOG]!> I tried surface data eraser but I get an error message that "no disk drive found". restart the windows to check disk automatically , once completed restart the windows . And you can use Seagate tools which works with all makes of drive and provides a USB stick to check drives,https://www.seagate.com/gb/en/support/downloads/seatools/ Opens a new window. https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser Opens a new window. Select X to close Microsoft Surface Data Eraser. To boot your device from the USB stick follow these steps: a. If it doesn't see the drive then it won't show in the boot order. open cmd with admin rights type the following

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