cci hotel reservation charge
I cancelled the booking but the money has b not been refunded. Was this done on your phone, or on your home computer or iPad/tablet? We use cookies to improve your experience on our site and to show you personalised advertising. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). Then, summarizing the reservation, he said the charge would be $174.03. After a 13 hour drive, we arrived at the hotel at 930 PM. I thought it was fraud but after checking with Cheapoair.com's Customer Service department (whom I booked a trip to Denver with around the same time that I saw the getaroom.com charge), turns out the Getaroom.com charge was for the hotel that I booked through Cheapoair.com. I was charged $214.00, for a room I never stayed in, and was told nothing in the area of San Francisco had any vacancies. Coincidence? BEWARE CCI, BEWARE GetARoom.comFraud Phone siteThey Steal Your MoneyBEWARE!!! Do you think it was Hilton who redirected you? Currently at a wait time of 24 minutes and it just disconnected. Checking in, the night supervisor found our reservation. So many things to watch out for. They try to get you to think you're checking in with the hotel. Number. I was sent a confirmation for $104.88 as the cheapest available room and was told this room was already discounted so no AARP or AAA could be applied. I then called the hotel directly and cancelled my reservations. Got there and was told they had no pet friendly rooms. more, Reply to: Beware CCI*Hotel Res / getaroom.com Beware. My credit card charge says CCIHOTEL 800-468-3578. I thought that my reservation was made through the hotel, but apparently it was "hijacked" by Hotel Values and Getaroom.com. Our $129.99 room cost ended up being a $191.50 charge on our credit card. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. © 2023 What's That Charge Clicked on the "website" tab to go to that local businesses page. I like your comment Be careful when you book a room online. Thats wise advice. Within the hour I Canceled that reservation. Also be sure you have your R# for the reservation or they refuse to talk to you. This reservation R2500898390 was for 3 nights, May 7-9, 2021. The reservation was made within 24 hours so neither the booking site or now my credit card company will provide and relief from this fraud. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The reservation was made in March for an October football weekend. You would go to the Priceline website to do that. Demand the hotel to pay for the drive to another hotel. Beware of these crooks, I am sure based in some [censored]ty open sewer place in Chenay India. There is not such thing! When I searched their site I found no cancellation link. I was charged $142.34. more than the motel would have charged us directly. Are you a travel agent that uses hotelbeds sometimes? When I recieved the reservation confirmation they had switched me to another Ft. Lauderdale Hyatt Place . Found upon check-out that I had pre-paid. 1 0 S SeaTTle2022 of Seattle, US This is the version of our website addressed to speakers of English in the United States. I called the local number for the Holiday Inn Express in Alliance, Ne. Made online hotel reservation for Best Western, Willerby Manor, Hull. After going over costs and requirements and that all other hotels in the area were booked full, I began to get suspect. This company is a fraud and scam. My complaint though is with the reservation desk. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. He said I had to go thru getaroom to get my money back. And considering Which is false advertisement. I knew it was all a mistake and immediately called American Express and Paul Just a heads up for people if its not the name of the hotel you are looking to book and a local phone # do not contact themGUARANTEED You will be friggin scammed . Redirected from Hyatt Place web site to CCI . Booked a room with Bookings.com in Tallahassee, FL. Sounds like you didnt realise the website address said Getaroom. All Rights Reserved. They are a total scam and a fraud. Buyer beware it's a scam and you get stuck with HUGE costs. Booked a room that should of cost 125cnd plus tax. I am trying to get a refund right now. I think NOT. Per my recollection the hotel price was around $100 plus 11% tax which was fine with me. We wish we looked up this company ahead of time, or else we would not have purchased from this site. Make people and Google aware of the practices of this people. Same thing happened to me with doubletree hotel. By the way, the $521.80 charge was 49% of the actual hotel bill of $1,101.99. Stay away from CCI Hotel bookings located in Texas. I called CCI and was on the phone with them for 3 hours off and on. Was referred to this number by another motel chain, thinking I was connected to LaQuinta. "Cool, " I thought, "better than the site's rate." They refused to cancel for me and have charged by credit card almost $1000, a charge which I can not get reversed. They are a TOTAL rip off!! On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. Your feedback is an important part of our community and will help others make informed decisions. Also be sure you have your R# for the reservation or they refuse to talk to you. I declined and am now disputing the charges with our credit card company. When I checked my cc statement I found that I was charged $216.15 from CCI*Hotel Res AND $167.31 from Country Inn and Suites. They are completely dishonest and I am unable to speak to anyone to discuss this. He then offered my a room at what he said was a sister hotel of the same quality close by. Called Baymont to reserve a room for travel family and the fraudulent # posed as the Hotel Desk for Baymont with Wyndham connected me to CCI, who continued the conversation posing as a direct desk clerk. The room is not the same as it was advertised. When my credit card statement arrived, I saw a charge from CCI Reservations for $381.47 and a booking charge of $12.99. Giving me the run around about refund due to virus. Booked.. City Garden Grand Hotel, Makati, Philippines Made reservations online thinking we were on the LaQuinta website. I'm a Holiday member and have points saved for rooms but was told I could redeem them at the hotel which I thought was odd because I have never done that before. It's been three weeks and nothing yet. BEWARE CCI, BEWARE GetARoom.comFraud Phone siteThey Steal Your MoneyBEWARE!!! We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with CCI Hotel Reservations. CCI Hotel Reservation misleads consumers to think they're booking online or via phone directly with a hotel. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. Beware of these crooks, I am sure they based in some [censored]ty open sewer place in Chenay India. My refund will be $219.12. However, since our rates are discounted, youre still going to save the most money by reserving with us. THis is exactly the same procedure we went through that we read in all the negative reviews. The CCI representative recorded my compliant, created a ticket number and escalated my issue. Booked a reservation for a 2 night stay. When I arrived at the hotel on March 19, I checked in, went to my room and called the event organizer to confirm that it was still on. We had no idea until our receipt/ bill was emailed to us that we did not book directly to the hotel. Reservation #R2937669554 The room price was $125.80 When he asked if I accepted this non-refundable booking, I told him I felt he was pressuring and did not wish to book. We have never heard of this website "getaroom.com". I immediately noticed an additional $125.00 added to the bill for taxes and fees. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). Please listen to the recording that night about 7: 30 pm involving that haggle I tried 4-5 times. I had the same experience with CCIHotel as others posting here. It is all well designed to fool the customer into thinking it's authentic and reasonable. Getting there starts here. Refund $48.12 to my credit card. Only to find out later, that this was a fraud. Now, in addition to spending more that I anticipated, I had to spend time changing login information for several financial sites. What a scam! I had the same experience as many other people, including a cloned website and the surprise overcharge for "tax recovery and service fees" of $169.52. In the process of disputing the excessive charge! Also be sure you have your R# for the reservation or they refuse to talk to you. I would avoid this companyI thought I was dealing with the hotel directly or Pricelineit seems I was rerouted to this fraudulent company. FRAUD COMPANY in my opinion. Credit card statement showed a charge of 123.10. "Unfortunately, " she said, she could do nothing about it. This is Bravo Sierra. Made reservations through what I thought was the Hyatt web site direct for a convention in Aug In Phoenix AZ on 3-22-2021 @ 1:00pm. Fraudulent third party reservation practices. Did you Google the name of the hotel (+ Reservations) then click on the first search result and from there called that businesses telephone number? We arrived at the Hilton a hour later. My refund will be $219.12. It was a charge for the same hotel . Customer reviews have given it 1 out of 5 stars, and more than 1,800 complaints have been filed in the past three years. The hotel charge was $130.32< CCI charged $187.68. This makes possible cancellations much easier. This Support forum is for questions on using the Tripadvisor website and for reporting technical glitches. due to the covid 19 restrictions the wedding we going to attend was cancelled so I decided to cancel the reservation. I called CCI and explained my situation, the rep Melanie told me I would have to contact the hotel directly and have them confirm that I left. I have also determined I will never book with the Hampton Inn again due to them accepting payment from this 3rd party scam. This is clearly deceptive to LaQuinta Inns and its customers. On my departing receipt from the hotel, the $521.80 charge did not show up. I was driving during the storm and used Google voice to find the number for Hampton Inn in Lehi Utah, these people know how to manipulate the SEO from Google to come up on front and I called the number that was given by Google which was not the Hampton Inn number, but the Indian lady that answered the phone did not identify herself as working for CCI she pretended to be the Hampton Inn front desk. I will appreciate if this matter be look into and correction made. Contacted what I taught was a hotel only 5 hrs away from me the agent took my information, card payment information as if it was the local hotel and not telling me I would paying the amount in USD. Three hours later I called to cancel and they said the charges were non-refundable. This company is nothing but FRAUD. And please respond to mr, I am such a nervous wreck over this misunderstanding The purveyor of our reservation is listed on our September credit card statement as "CCI*HOTELRES [protected] TX." I also discovered that Hilton had charged CCI $292.77 almost $100 less than what CCI charged me.a pretty steep "fee." During the call, I informed the reservation agent the stay was tax exempt. Be carefull. This morning I sent a very specific email to the address I was given - escalations@getaroom.com. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, you will be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. When I told CCI this was a duplicate charge and I needed a refund, CCI gave me ticket #3605520 and promised to get back to me in 7 days. I told the man at the hotel I would not be there, since I live in Modesto Ca. These people have terrible customer service, also clueless unbelievable!!!!!!. I ask to speak with a manager, i got nothing. We were not in the US on that date and had never heard of this hotel or website. I got an email from the hotel asking CCI to refund us in full & sent it to their customer care email. Same with booking directly with the hotel itself, you would find and book in its own official website. You should be demanding the hotel to provide you a refund of what you paid on checkout. I made reservation for two separate room: CCI Hotel Reservations charged my card the $104.88 but when I got Share your photos and videos with others to prove the truth of your words. Wrong, my credit card company contacted the company and they refused to refund the charges and said the charges were non-refundable and they had communicated that to me at the time I called to cancel. "You can't, " the fellow said. So, I booked the room through Super 8. We declined the certificate. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. BEWARE CCI, BEWARE GetARoom.comFraud Phone siteThey Steal Your MoneyBEWARE!!! Before joining a network, make sure the Wi-Fi connection is secure and hosted through the hotel. You cannot add money to a transaction during or after payment submittal. I can't be in two places at one time! What happened. I made reservations for a hotel room with what I thought was the hotel, but it was instead with this CCI Hotel Res 800-468-3578 on the 13th of April. I was charged $318. It happened to me as their fraudulent staff lie to the travelers that they are direct hotel reservation specialists located of your choice thus taking your all infos such as credit card and personal infos. I wanted to know (1) what the charges were for and (2) what tax entities the taxes were for. Chevy Chase, MD. Is Travel Expo 2021 legitimate? You paid Peter to pay Paul..Peter will charge you. I had the following experience this weekend. Spoke to a gentleman and told him i had two cats and need a hotel that would take them. I called Getaroom.com customer service and the rep gave me the same run around as the Hotel Values rep and would not answer my questions. Unfortunately when I received the confirmation, there was an additional $28 charge which was 30% of the room charge. The agent lied about how much they were going to bill my cardupped the amount over $100 and refused to refund. Our Role as Agent. - Personal Finance Club It wouldn't go through online, so I had to call direct to book, still thinking it was the actual Hilton. Plus they added a $553.73 charge for what they call a service fee? An independent travel network . We finally gave up. I called them within 15 minutes to cancel as I wont give business to misleading companies. The email was immediately returned to me with the message that it could not be delivered. Pian J. However, he comped our breakfast. There are no refunds for no-shows or early check outs! Us too. This will surely increase the credibility of your complaint. Also be sure you have your R# for the reservation or they refuse to talk to you. Called the number on the page to make a direct booking with hotel. Its odd you say their APP came up as specific hotels dont usually have their own APP. I will not bother to call this people since it will be waste of time (they know this) and I will end up irritated and accomplish nothing. Wife was searching reservations online. And now I have found numerous reviews about them, WARNING people. scam also. I was driving and using hands free so I was not able to confirm if I was on the Hampton Inn number, I trusted Google (Which in my honest opinion are accomplishes of this people since they get paid) I called the number that was given by Google which was not the Hampton Inn number, but the Indian lady that answered the phone did not identify herself as working for CCI and she pretended (Dishonest miss representation with the intention to defraud) to be the Hampton Inn front desk. They appear as www.reservations.com or www.getaroom.com. On and by the way, the room at the Country Inn and Suites was crap. We even notified each person on the line that we were talking to from this company that they have gotten bad bad reviews on multiple review websites, it didn't even phase them. They advertise under several names, but the charge is always CCI*HOTEL . Was just scammed by them as well, charge 5 times higher than what I thought i had agreed to when booking. > They should have told you about any service charge but if challenged I expect they will suggest this is indicated on their website within their booking terms and your call to their number was from their website so you should be aware. CHECKCARD CCI*HOTEL@GETAROOM 800-468-3578, POS Debit CCI*HOTEL@GETAROOM 800-468-3578, POS PURCH CCI*HOTEL@GETAROOM 800-468-3578, POS PURCHASE CCI*HOTEL@GETAROOM 800-468-3578, POS REFUND CCI*HOTEL@GETAROOM 800-468-3578, Visa Check Card CCI*HOTEL@GETAROOM 800-468-3578 MC, Misc. Greenville , SC 29607 for the period July 6, 2023 to July 10, 2023. Once at the hotel my bill was $113.37 but CCI charged my credit card $174.72. although it looks Many secured connections require a two-step verification process. Did you browse all the search results and see the official Hilton site and use it, or did you just search and then click one of the top search results which came up, which ended up being an Advertisement for this awful CCI? Booked the rooms on the phone with the rep. Make your reservations directly withthe hotel your staying with. That's an upcharge of about $100 -- WOW. CCI Hotel Reservations Complaints? I am out $141.98 Why does it take me away from speaking directly with the hotel and also charge me over $100 more for my three day stay than what the charge was from the hotel for the same room? I then called CCI* Hotel Reservations several times and got nowhere. You can also contact your bank or credit card company and dispute the charges and try to recover the money. I have a feeling most issues are when people use their mobile/cell and find using google easier than opening the browser option and then not reading the smaller phone screen properly. We chose a Hilton Garden Inn in Groton, CT that cited a room rate of $146 for one night. Scammers! Beware of Getaroom or anything to do with CCI Hot-Res. "You know what, " I said. I was told I would get a refund and that I would get a confirmation email within 24 hours I have not. by CCI for a hotel in TX that I never stayed in - I was in Pagosa Springs CO where I have a home and I made charges that same day on the Visa card they used to charge me for a room. I was convinced that I was talking to the front desk and made the reservation under that premise, the rate was $93.00 but when I checked into the hotel front desk clerk told me that I had made the reservation via Priceline and not the front desk, this is when I realized I have been scammed. I booked a room at LaQuinta. Definitely FRAUD. Customer Care Read full review of CCI Hotel Reservations, Make people and Google aware of the practices of this people, Read full review of CCI Hotel Reservations and 1 comment, Fraudulent third party reservation practices, Hotel reservation with a 60% tax recovery. I can't believe this is possible. But this next comment isnt quite correct Make sure you are directed to the proper website to reserve a room. I dont quite understand about being redirected or how that occurs. This is totally misleading and overcharging any consumer . Please refund my monies owed to American Express in good will. Travel with confidence at any of our 16 brands and 6,000 destinations and count on us to have everything else covered. Hotel Reservation Overview Reservation Counter specializes in providing travelers access to more hotel choices and ways to find the accommodations. Worked and worked to get my money back because it was not my fault. I thought I was booking through the same hotel my company has been staying at like I did multiple times before. Unbelievable what people do for $ to make other lives miserable. I was advised that, due to the COVID19 pandemic, our event had been cancelled. We understand the nature of your complaint, that you have questions or concerns regarding our tax recovery charges and service fees. I was told there is a service charge (for hitting a button on the computer), taxes and a slew of "other charges". I was informed the refund of the taxes would take up to 7 business days before seeing it posted to my account. Price quoted was $84.65. 2022 I was online to make a reservation at the Guest Lodge Gainesville, GA for Thursday September 29. I believe these companies are a scam. I called today spoke to a hateful person she told me that she would have to send an email to get my refund and then hung up on me. But we were only traveling for our boys soccer game so booked a two night stay, then found out we only had to stay one night. they transferred me to another person. My wife noticed the next day that the charge went from $112 to $156 which I had booked from Holiday Inn there would be no charge anyway if using points.Beware of Google and typing in Holiday inn, you may get this scam site. Suspicious myself of the amount and how it had been charged I connected the hotel and the workers itself could not believe the amount that had been changed.