usps consumer affairs email address

Well I already knew that was false but I saw him going through a whole stack of the same letters (these were some kind of legal documents (in large folders) from the city that multiple households received) and that indicates that he was putting the same notices in all those mailboxes, certainly so he didn't have to deliver them to the door.Look. plus the mail is not put in the right mail boxs. Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation Average of 1 Customer Reviews. - USPS If you need more help, please send us an email. Copyright 2023 by United States Postal Service Office of Inspector General, For general inquires regarding our office, please call. Postal Service about lost or stolen mail or mail fraud. USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. Are you a victim or have you witnessed a mail-related crime committed by a non-postal employee? Get contact information, hours, and more. Something should be done and they need to be held accountable. I will lose out on $700 because I now have to wait until Friday to pick up my package. Customer service issues (such as poor service, wait times, postal vehicle parking/driving complaints, or similar concerns). For website-related issues only, contact the webmaster. Inspector General, Privacy Policy Saturday 7 AM 6 PM ET, Comparing International Shipping Services, First-Class Package International Service. Use our quick tools to find locations, calculate prices, look up a ZIP Code, and get Track & Confirm info. PCC Postal Administrators Award Spreadsheets, Area Inspiring Mail (AIM) National Meeting - July 28, 2021, Parcel Data Exchange (PDX) API Customer Guide, Hazardous, Restricted, and Perishable Mail Instructions, Cigarettes, Smokeless Tobacco, and Electronic Nicotine Delivery Systems, Publication 52 - Hazardous, Restricted, and Perishable Mail, USPS Ship through IV-MTR Data Delegation Request, Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Acceptance of Returned International Mail, Mailer Diversion Notification and Request Log, Informed Delivery PostalOne! The site is secure. For website-related issues only, contact the, For the hearing impaired, please call our TTY at 1-866-OIG TEXT (, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. File a complaint against a federal or state government agency Find out where to file a complaint against a federal or state government agency. If you need more help, please send us an email. they make an Incident stating **** postal office will Investigate themselves on the theft and reach back out to me. Get email updates on the latest OIG news. Address Management : Verify & Transport : PostalOne! Postal Service in their names, and each one having different responsibilities and jurisdictions, its no wonder people sometimes arent sure where to turn for help with lost, delayed, or damaged mail. i just got other thing today plus and have it all on video. The Technical Support team can help when a website application or form doesn't work properly. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The most common questions have to do with tracking packages or delayed delivery. To route your concern or inquiry as efficiently as possible, please read the following before filing a Hotline complaint. This isn't right and is starting to look like a scheme. Alert Postal Inspectors to the problem and prevent others from being victimized. I further understand that information provided anonymously may be referred to another agency if the matter is not under the OIGs jurisdiction or control. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. An official website of the United States government. Detroit, MI 48233-9501. To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. Monday Friday 8 AM 4:30 PM ET Select your state or territory from the alphabetical listing. Call with questions about stamps or orders placed online through The Postal Store. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). How do I Navigate the Interactive Voice Response (IVR) System? She was friendly and helpful. Find your USPS district consumer affairs office to discuss your complaint by phone or by mail. If you still need more help, see the contact information for technical support, Postal Store orders, and more. See details. PCC Postal Administrators Award Spreadsheets, Area Inspiring Mail (AIM) National Meeting - July 28, 2021, Parcel Data Exchange (PDX) API Customer Guide, Hazardous, Restricted, and Perishable Mail Instructions, Cigarettes, Smokeless Tobacco, and Electronic Nicotine Delivery Systems, Publication 52 - Hazardous, Restricted, and Perishable Mail, USPS Ship through IV-MTR Data Delegation Request, Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Acceptance of Returned International Mail, Mailer Diversion Notification and Request Log, Informed Delivery PostalOne! Try these handy links: General Information on Postal Service products and services: click here. They told me it would take 2 weeks to a month. e-mail us: postalone@email.usps.gov Call us: (800) 522-9085 Or write to us: PostalOne! Ste 501 Memphis, TN 38188-1001 . Niles Post Office - Local Branch 6977 W Oakton St. Niles, IL 60714-9998 Phone: 847-967-8852 CONSUMER AFFAIRS - UNITED STATES POSTAL SERVICE 433 W Harrison ST. Ste 4010 Chicago, IL 60699-9876 Phone: 1-800-ASK-USPS Fax: 312-983-8422 More resources click here **** post office constantly marks my package a delivered when they weren't. references To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. What is the best way to contact the United States Postal Service? USAGov Contact Center Ask USA.gov a question at 1-844-USAGOV1 (1-844-872-4681) Find us on social media Facebook. Please provide as much detail as you can. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). They said sender didn't put insurance on it bur why do I need insurance to cover their negligence? Saturday 8 AM 6 PM ET. I checked the mail to find a notice from the **** driver stating to pick up my package from the office.The lock boxes are directly in front of the mail boxes so you cannot miss them. Here are four ways to have your issue addressed by the Postal Service: 1) 1-800-ASK-USPS: Postal call center employees can answer most questions. USPS Ship through IV-MTR Data Delegation Request Address Quality Solutions Correct and Standardize Your Address List Verify Your Address List Enrich Your Data Stay Compliant with Move Update Undeliverable-as-Addressed (UAA) Mail Statistics COVID-19 Business Mail Info Acceptance of Returned International Mail Entry Facility Contingency Plan Monday Friday 8 AM 8:30 PM ET Closed Saturdays, Sundays, and Postal Holidays. Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order. 2) Local Post Office: Local postmasters are responsible for ensuring that their customers receive prompt and efficient delivery and retail services. Copyright 2023 by United States Postal Service Office of Inspector General, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. The number for that office is. This presentation provides instructions for applying for access to the IV Mail Tracking & Reporting application (IV-MTR). Saturday 8 AM - 6 PM ET. APPEALING A POST OFFICE CLOSURE EEO and No FEAR Act Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with USPS by using the FCCs TRS program: Access your states telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or. Hours of Operation Consumer Affairs Manager Retail Manager Consumer Industry Contact Manager (CIC MGR) . TTY Access for Deaf & Hard of Hearing. GBPCC Industry Contact: Timothy O'Connell. I want to to know to who? 19 complaints closed in the last 12 months. Use our online form to answer a few questions about your issue. Theft, delay, or destruction of mail by Postal Service employees and contractors, Workers compensation fraud or other healthcare fraud, Internal affairs or complaints against executive personnel. Customer Care Center USPS-NCSC 225 N. Humphreys Blvd Ste 501 Memphis, TN 38188-1001 We encourage your questions, comments and feedback, and look forward to . Monday - Friday 8 AM - 8:30 PM ET. For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Pitney Bowes, U.S. Mailing Solutions. Connect with our customer service representatives to help resolve your issue and get back on track. Copyright 2023 USPS. Major Account Manager. Informed Delivery Support i have send emails and reported this to every one i can think of. The lady I spoke with last did a great job. At this point it feels like willful disrespect. As a matter of policy, BBB does not endorse any product, service or business. I purchased a home in a community that has a cluster mailbox. Saturday 7 AM 6 PM ET, Comparing International Shipping Services, First-Class Package International Service. However, there is obviously another link in the **** chain that does not care and is allowing this bad behavior to continue. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. If you still need more help, see the contact information for technical support, Postal Store orders, and more. BBB Business Profiles generally cover a three-year reporting period. File a complaint through USPIS online about: To comment or complain about a policy change, such as postage rates, contact the Postal Regulatory Commission (PRC). Find the best way to get help and connect with USPS. Email: USPS Customer Service. ), please enter the number below Once on November 16, 2022 and again in January through USPS.com. ***** and *** never do this. U.S. Government USPS-Consumer Affairs Office Complaints Complaints USPS-Consumer Affairs Office U.S. Government View Business profile Need to file a complaint? With three agencies that have U.S. Postal Service complaint Find out how to file a complaint with the U.S. YouTube. I have bills addressed to me which never arrived at my temporary address. Send a request via email to: mda@usps.gov Correspond at: USPS-NCSC 225 N. Humphreys Blvd. They even showed it in THEIR possession, but it never showed up and never scanned delivered. Monday Friday 8 AM 8:30 PM ET . Use their online contact form. Monday Friday 8 AM 8:30 PM ET NATIONAL CONSUMER PROTECTION WEEK March 28, 2008, Area Consumer Affairs Managers and Customer Service Program Specialist Contacts. My mail is still on hold and they refuse to deliver for no reason. This is why I am contacting the BBB.The ZIP code is *****. I had to go to post office and pay ***** to have the locks changed. Complaint About Mail Service Use the USPS website's Email Us form. They always put the package inside by our door, where it is safe, and they ring the bell. Saturday 8 AM 6 PM ET, Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) TTY Access for Deaf & Hard of Hearing. Very unprofessional! Sitemap, about the prc The 2022 USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. Monday Friday 8 AM 4:30 PM ET Access theConsumer Affairs Office Locator tool. For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. If youd like to speak with a representative about another issue with your package, please call us. To file a complaint about theft, fraud, or waste at a USPS facility or by a USPS employee, contact the USPS Office of the Inspector General (OIG). Visit the. PO Box 51234. Saturday 8 AM 6 PM ET. Monday Friday 7 AM 11 PM ET Alternately, you may email USPS byclickinghere. Learn more about what the Office of Inspector General FOIA Team can help you with. Please contact USPS for missing or delayed mail and packages here Email Us | USPS (force.com)Other questions regarding your mail or change of address? Please note that tool is to find a local office. Email: george.r.kippenhan@usps.gov. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Consumer product and service complaints. Find the "TRS Telephone Numbers" section to get the specific number you need. BBB is here to help. The webpage is organized to provide consumers . Please provide as much detail as you can. I paid for this on February 17th. I go through their process of filing a complaint so they can investigate and every time they close it saying I got the package and I didn't. Twitter. we have ring cams all over the house and have videos. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. They also can contact Postal officials nationwide electronically and immediately refer your issue to the appropriate local Postal manager who is in the best position to deal with your concerns. I call the customer service to complain about **** postal services handling of my claim i fear they may be stealing packages at this point. Instagram. But some circumstances warrant notifying us here at the OIG, or the U.S. Federal government websites often end in .gov or .mil. View a complete list of what our Hotline can help you with; all other inquiries should be directed to the Postal Service or Postal Inspection Service. The 2022 USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. Email: USPS Customer Service The U.S. I look at the reviews online and it seems as though a lot of people are experiencing this, by having there packages stolen by the ************ at this location. They will get you the answer or let you know where to find it. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Complaints Complaints against the government Consumer product and service complaints . If your complaint is not resolved, you can: United States Postal Service All Rights Reserved. File a U.S. IPv6 Supplemental Policy Postal facilities are closed on federal holidays. Our mailing address is: USPS Office of Inspector General,1735 N. Lynn Street, Arlington, VA 22209-2020. To get help with stamps or other USPS merchandise, please see the following resources: 1-844-737-7826 Email: USPS Customer Service Call: 1-800-ASK-USPS (1-800-275-8777) Hours of Operation Monday - Friday 8 AM - 8:30 PM ET Saturday 8 AM - 6 PM ET Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) - TTY Access for Deaf & Hard of Hearing If you have trouble using one of the following, please give us a call. To find your local District Consumer and Industry Affairs Office: click here. Postal Service guide to mailing services: click here. See a list of all upcoming USPS holidays and events. Mail Service Updates on usps.com now has a new look and a new name USPS Service Alerts.. USPS Service Alerts provides customers with near real-time information about postal facility service disruptions due to weather-related issues and other natural disasters or events. Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation You can make a complaint about problems with your mail service online, by phone, or in person at a USPS facility. i do not know how to email. The instructions include how to register for a Business Customer Gateway (BCG) account, add the IV-MTR service in the BCG, and receive and enter the authorization code. i have posted on ******* and ******** about the bad **** in ****. Serves as a liaison between customer and field operations to investigate and resolve customer service issues, complaints, inquiries and suggestions in order to increase customer satisfaction and improve customer service. Today I receive notice that they said they did deliver it right. Consumer Affairs Office Locator | PostalPro Main Menu Mailing and Shipping Mailing Intelligent Mail Barcodes (IMb and IMcb) Full-Service Service Type Identifiers (STIDs) eInduction Seamless Acceptance Secure Destruction Enterprise Payment System (EPS) Mailing and Shipping Solutions Center Mailpiece Design Support Shipping Laureen.B.Alt@usps.gov. To contact the OIG, please call 1-888-877-7644, email hotline@uspsoig.gov , visit USPS OIG Contact Form , or mail 1735 N Lynn Street, Arlington, VA 22209-2020. I am not judging people. The Technical Support team can help when a website application or form doesn't work properly. I have tried going through the **** system. Postal Bulletin 22225 > Our mailing address is: USPS Office of Inspector General,1735 N. Lynn Street, Arlington, VA 22209-2020. Find the "TRS Telephone Numbers" section to get the specific number you need. Boston MA 02205-1234. For the hearing impaired, please call our TTY at 1-866-OIG TEXT ( 1-866-644-8398 ). Delivery problems involving your mail or parcels (such as no delivery or late delivery, tracking questions, mis-deliveries, damaged mail, or similar concerns). Find information on our most convenient and affordable shipping and mailing services. GBPCC USPS Contact: George Kippenhan . Fill out a short form or get tips to fix some of the most common issues right from your computer. Make a General Inquiry Connect with our customer service representatives to help resolve your issue and get back on track. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. **** does neither.While this is my main complaint, I want to take the opportunity to let you know about another issue. You must have JavaScript enabled to use this form. (248) 546-7107. 80 Main St. Westford MA 01886 . Another option is to file a complaint with the Postal Service Consumer Affairs Office. Visit: FAQ | USPS. Select your state or territory from the alphabetical listing. Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) -. Monday Friday 8 AM 8:30 PM ET We are always home because we work from home. Use our online form to answer a few questions about your issue. Washington, D.C. 20260-0004. Conformation Number 2300-4900-0047-9250 My regional post office in *************************** will not forward my letters and bills to my temporary address. Fill out a short form or get tips to fix some of the most common issues right from your computer. If we do not have a number for your local field staffing or customer affairs office listed here send us their direct phone number and we will add it to the list like we did for the Ohio Valley and Kentuckiana Districts. Get email updates on the latest OIG news. Find the nearest USPS location by city and state or ZIP Code. To find your local District Consumer Affairs Office, please see USPS Consumer Affairs Office Locator.

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