lg washer rust recall

Had nothing but problems with this washer from day 1 and now it is completely broken. Not sure what to do next. The bleach dispenser kept breaking chunks into my clothes and then it fell hitting the spinning load then it broke through completely. They have lost my business and I will not be purchasing another LG brand again as this is clearly a defect with the washer AND with the culture and character of LG! I am looking into the Samsung washing machines. But nowhere do LG address the space that is underneath between the plastic top and the track it is clipped into. I am very disappointed as well since we paid top dollar for a very poor quality appliance. My lg top loader has rusted where water comes in and bleach dispenser. The rust is increasing rapidly, at location I can see. My LG washer has a rust problem in the bleach dispenser area as well. I am having the same issue. We have the LG refrigerator we purchased nine years ago and it quit on us as well needing a new major part which costs $350 . Life is NOT good!! And the screw on the top load so disappointed. Both washer and dryer have flakes of white paint coming off ! . This field is for validation purposes and should be left unchanged. Love the washer; however, rust around the bleach dispenser is causing issues. This is the definition of a defective product. I had paid more for the LG thinking I would have a quality product not so am trying to get with LG for their disposition but after reading the comments appears they take no responsibility for the their faulty products!! Please add us to the class action. Heres some facts. It says since there is no strong water flow in top loaders (at bottom of tank) so the flakes stick and as the weight deposits increases (not sure what that even means, lol) they come off and get into laundry. Are there any recommendations to stop the spread of the rust? They refuse to do anything about it! Ill never buy LG again. Im not happy. Id hate to think of a family using it twice as much as us. Is there lawsuit action or will the company do anything? How do we participate in this class action suit? Maytag lasted over 15 years of use for 4 adults and 2 dogs before the motor died, but it never corroded like this fancy LG. I am also having this issue. The rust spread all around, and as it. NO! For tough spots, let the paste sit for 15-30 minutes before scrubbing it off. Who should I commented long ago but still dont know anything. Warm the disconnected water supply hose in warm water below 50C. I would like to address the people at LG who make the decisions ; put their big boy pants on, and own up to their biggest faux pas ever. The company was founded in Yeonji-dong, Busan, South Korea and the current CEO is Kwon Bong-seok (Mar 26, 2020). Then contacted LGs Customer Information Center and feel like I am getting nowhere after four calls. Now, after only 5 years, my washing machine is leaking water because of the enormous rusting .actually pieces of rust are coming into my washing machine now. Electronics at 800-243-0000 and they are WORTHLESS (not to mention time consuming.as I was on hold for 30 minutes)!!! Really!? (they are on their second call action suit for refrigerators). Now its spread to other parts of the top. WOW LG TAKE OWNERSHIP of your manufacturing defect. I contacted GE but no help. Costco wouldnt schedule a return of washer as they wanted to inspect it. Tried to get some kind of resolution with L.G. Glad to know that Im not alone in this. I previously had a Maytag that was 20 years oldit never leaked or required any service and it had no rust on it when I gave it to a family that needed a washer and dryer. I still see them putting LG on the top and I cannot purchase LG appliances again. I would like to join the rust lg machine class action. I have a LG top load washing machine. We have be finding rust spots on our clothing especially lighter loads. purchased top loader LG in 2012 model WT5101HW, the top has rusted thru on one side and is all around the inside of the top, I would like to send pictures if possible.. Company says it is due to detergents,, what are you suppose to use.. Is there anything we can do to make LG responsible. I have the same problem as you all. The rim around washing machine rim is all rusted from inside out meaning the undercoating was never done. What junk! I now have a hole adjacent to the dispenser. As for me i am not going to give up calling them and Lawyers i am sure don,t want to waste their time cause they feel like its not enough money in it for them!!! So we will be replacing it. Im going to dump mine from a two story building. We have never had this problem before and are extremely disappointed with our LG washer and we have the matching dryer. LG a should make this right for all involved. Ive already replaced my top about a year and the new one is showing rust already!! Some rust has gotten into machine and stained clothes. After being careful about pouring bleach in the bleach cycle and flushing it with water it still rusted. useless!!!! This is exactly what has happened to me!! I also have a serious problem with the rust of my LG TOP LOADING washing machine, by the bleach compartment. It is ruining our clothes. Not to mention the fact that in EVERY cycle BUT the Bulky option he water level doesnt even go high enough to wet the contents. Why was the class action dismissed? Ive notified both the manufacturer and the Sears store I purchased it at, to no avail. Its a fancy hitech washer, ideal for washing without any detergent and water!! I just stumbled on this site and to my surprise, I am not the only one experiencing this issue. I cant believe so many people are experiencing the same thing as I have. How do I join the class action? But now after buying our washer in September 2018 the whole area aroud the bleach dispenser is bubbling and rusting. Now LG says it is out of warranty and too bad. I guess money controls the world. My washer is a top load, True Balance, Top of the line appliance. We owned an LG french door refrigerator and if it wasnt for Costco where we bought it, LG would have never covered it. I turn, these flakes stick to the parts of the washing machine. Please include me this is horrible I have chunks of rusted pieces breaking into my wash loads. Top loading LG washer has severe rust around the bleach dispenser area. Ive called numerous times and LG did nothing but reject and deny everything I had to say. The area around the bleach dispenser has been rusting for years. At one time or another. I SIGNED UP FOR CLASS ACTION SUIT BUT IN REALITY THAT MAY OR MAY NOT EVER HAPPEN. I believe another class action lawsuit should be presented. I purchased my washer & dryer in 2015 from Lowes. I have the same problem and have only used bleach a couple of times. I wonder if Consumer Reports gets paid by certain manufacturers? Click Change Settings if you want to tailor the use of your cookies. I purchased a new LG top load washer from Costco. I to purchased an LG washer and it has rusted around the plastic bleach dispenser and the water dispencer. My washer has total rust edge around the bleach dispenser and rust around a blue circle knob thing on back also. Has anyone found how to fix it? Same issues with my LG, please keep me posted and add to lawsuit. John A . Based on what I have read it does not appear LG is accepting any responsibility. We were supposed to have a 10yr warranty on the machine. Its poorly designed, thus LG error.. My LG washer started rusting at the bleach compartment which I have never used and now it has spread around the rim and onto the detergent dispenser. Based on our research and recall data from the CPSC, avoid washing machines brands like Samsung, LG, Whirlpool, and GE. Why was the case dismissed? LG knows this to be a defect because their 2019 and 2020 models have replaced the steel top with an aluminum and plastic coated top that does not rust. Is there someone that is responsible to repair this problem? How can I be a part of this class action????? Has 10 year warranty metal badge on the front as a selling point. Its starting to get on my towels and clothes. My husband scraped off as much rust as he could & applied some spray paint. I wish everyone the best of luck with their issue and hope I can get mine resolved quickly. I bought the extended warranty but when the tech came he said it was cosmetic and they would not repair or replace. If you know of anything I can do about this big eye sore, please advise. If they dont fix it, well be steering away from LG. We were just thinking of trying to do something about all the rust around bleach dispenser. LG was not at all helpful and simply told me to call a repair man to replace the entire top of the machine! We will put a bead of silicone in the crevasse Information contained in service manuals typically includes schematics / circuit diagrams, wiring diagrams, block diagrams, printed wiring boards, exploded . I am sick of my clothes coming out with these flakes every load.and I have to use a sticky lint brush to remove them. I dont use bleach. My LG top loader has been ruining my families clothes for some time. drug injury lawsuits and product liability lawsuits. Same issue rusting out around the bleach dispenser. We are having the same problems with our LG washing machine. Im am another dissatisfied customer, the metal around the liquid bleach compartment on my LG WT5270CW is rusting out. I paid a lot of money on this HE washing machine. We have lost cloths, blankets, etc. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. One minor injury has been reported. 1-844-569-4776 for ProServices Desk. Ive taken multiple photos and will say a little prayer before submitting them to our home warranty service for a replacement of the top. I live in California. My washer rusted around the bleach dispenser it ruins our clothes, the bleach drains into the side of the washer before the washer starts and stain the wash. My washer is doing the same rusting issue, its less then 2 years old. I would also like to join this lawsuit . I also purchased and LG Washer and Dryer in 2012; within the 1st year of purchase, the bleach dispenser on my washer is began to rust and now has corrosion that is damaging clothes and expensive bedding. Now I see other people are having the same issue. The lawsuit was dismissed 3 years ago. I REGULARLY RUN THE CLEAN CYCLE PER THE INSTRUCTION AND REGARDLESS, CLEANING THE TUB OR WITH CLOTHES, RUST SPECS ARE ALL OVER EVERYTHING THAT COMES OUT. I heard about the lawsuit, how can I become a part of this? We have only had the machine for about 4 years. Company does not always pay the repair company for labor. See the comments from many many consumers. In addition I can see rust between the lid (entire top of machine) and base. I DO NOT use bleach at ALL. As soon as I mentioned the class action lawsuit and the many other people having the same issue, she said she would put in a request to have LG come out to repair it at their cost. I have had this exact same issue and like yourself the rush started appropriately 1 year after I purchased the washer. I too, have an LG washer, Inverter, Direct Drive, purchased perhaps 5-6 years ago @ Home Depot. The rust is spreading to the inside of my washing machine. Privacy Policy | I can pause wash cycle and wipe and it still Smells of bleach on my rag I purchased a LG washer in 2006 and they made the bleach to fit into compartment that slides into a plastic unit to dispense, not on side with paint (The caused the cosmetic damage). Ive never had a washer rust before! Samsung models similar to the LG are having the same rusting. One of their slogans is we put people first. This machine has been staining my whites forever. Seriously disappointed in the customer service as well as the product. Rusting area is all around the top inside rim of tub; worst on both sides of detergent dispenser. Ruining close and now is starting to make a hole all the way through. Could someone comment here and say if they know of anything being done about the LG rust issue. I have since discovered a large area of corrosion on the FRONT of my machine below the top corner where the bleach dispenser is. it has now been a year and just notice the bottom has sever amount of rust all over it and it does not come off. Our new LG washer (WT 7150CW, 8/9/2022) appears to be designed to limit operational control on the amount of water it can use in the washing and rinse cycles, so much so that our clothes. My LG washers rust problem is growing around the bleach dispenser. Dont purchase an LG Washer. Consumer Reports had this pair as their top pick for that year which is why we bought them. Dont purchase an LG !!! My top loading washing machine started rusting about a year ago. Please advise. They should have put a gasket, sealed it or had a different design. i have been through All of their little scenarios!!! The option to add more water water plys is useless as well ..no matter how many times you press that option the water level remains insufficient. Works great except for the rust. Ive joined this class action suit and not heard one thing regarding my joining or the status of this case. We had a basic Maytag washer prior to this high-end LG. I have same issue with my LG washer; rust build up around the bleach dispenser. My LG washing machine has rusted around the top of the tub in addition to the bleach dispenser area. Pieces of rusted paint chips are always inside. Date of purchase was April 2018. Thing is I never use bleach. The water outlet started rusting at about the two year mark and progressively worsened. Have you heard anything? I have this problem too.and have tried tub cleaner to rid the residue but it only gets worse. I love the machine in every way except I have a terrible problem with rust, its eating the machine away. I cant tell you how many pieces of clothing have been ruined before I figured out what was going on. Weve had major rust on our top load washer and ruined many of our white clothes. So may have to take the chance. I have the same exact problem with rust and the bleach cup and my towels and clothes getting ruined! That repairman (Clifford) got on the phone with someone at corporate and then he tried to convince me that it was damage I had caused! I hope there is a way to still pursue this even if it has been dismissed. I hope LG has to make good on this and the Courts can do something to help the people from getting ripped off. This has been rusting for a few years, just decided to call. I would like in on this class action i have the same issue and lg refuses to admit there is a problem i just had to buy a new top for my washer. We have replaced the top through Home Depot where it was purchased, only to have it reoccur. Top Class Please add me to the class action suit. My LG washer is starting to rust right side of bleach dispenser. And, based on all the comments, this has been a known issue with no corrective actions taken. Faulty parts and poor warranty. I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? Our LG washing machine purchased in 2010 has been one of the best washing machines except for the fact it started rusting within the first couple of years we purchased it. A Alkemyst Premium Member Disgusting for a premium washing machine. Most Common Washing Machine Troubleshooting Problems. Any exposed metal in a moist environment will rust, therefore you must prime then seal the area after. LG doesnt care about the consumer. I try wiping it down every time I use it, Cleaning it, but rust still keeps coming out. To start, this machine does not even clean our clothes AND the rust that has developed around the bleach dispenser is ridiculous! Same rusting problem around the bleach dispenser with our washer. POS !!! They blame it on the consumer. All around the bleach tray has rusted and the white paint is chipping off. The model and serial numbers are found on the washer's label attached to the inside of the top lid. TB Never again. I know I didnt chip the paint, I know very well what I saw was corrosion from bleach/moisture. The LG Washer Premature Rusting Class Action Lawsuit is Acosta, et al. Stand by your product!! Machine purchased 2013. Bleach somehow makes its way into the color loads. LG Class Action Says Washers Rust Defect Ruins Clothing, April 27, 2023 | Roundup Class Action Investigations, April 27, 2023 | Personal Injury Investigations, Roundup users may develop cancer, including non-Hodgkins lymphoma, Nursing home neglect and elder abuse lawsuit claim review, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. At first, I blamed myself thinking I must be letting bleach drip around the edges. Please let me know how I can add my name. I have reached out numerous times with photos. Put us on the class action lawsuit. Piece of utter JUNK. Looking to resolve this ASAP, I am having the same issue of rust around the bleach insert and rust spots showing up on our clothes!! These washers should be built for everyday water and bleach use. Samsung had the highest number of recalls, with 3 million units recalled in 2016. Rust I would like to file a claim with the class action law suit for my LG washer machine. I am hoping that there is help for me and the others who are having this problem. a Bleach Problem. Or LG washer started dusting out 6 months ago. Today I noticed the area has a significant sized hole around the bleach dispenser causing a handful of metal shards to get in my washer mixed in with the clothes. I did a search about this issue and found this page. And will make sure my friends and family are made aware. What a shame. My LG top load has rusted around the bleach compartment. Purchased our LG Washer in 2017 and it started rusting in 2021. I have the same exact problem. I just purchased a new set. Loose/broken drive belt. Or have you had any results getting LG to replace the tops? It Started around the Bleach Dispenser Years ago and has spread through out the entire Machine. LG is not a reliable appliance and they will not take care of the problem. I have the same issues, and it wasnt because of bleach splash. It has gotten worse over the past several years despite the fact I always clean it on a monthly basis and leave the lid open when not in use. I have to be careful not to cut myself on the rusted metal. Top Class Actionss website and social media posts use affiliate links. The LG washer rust class action rejects these arguments, maintaining that the defect is more than cosmetic and in fact prevents the appliance from working as intended. Can I be added to the suit? The repair people were beyond frustrated with the company and now will no longer work on them. Thank you. You must contact the We figured buying top of the line would mean it would last us many years!!!! I am calling LG today but am not going to be too hopeful. We also are have the same major rust problem with our LG wave force. I have made multiple requests for assistance with no response. Same problem but rust is on top around glass edging. Thank you in advance for your assistance. Bought my LG top load washer 6 JUN already starting to rust within 1.5 months of buying it new. NOT SO!!!! This recall involves 34 models of Samsung top-load washing machines. Within a few years it started rusting around the bleach dispenser. So I am a nurse and I purchased over $500 in white uniforms at the uniform store put them in my LG washer top load and sure enough rest spots on every single white uniform running everything I didnt attribute it to the bleach dispenser I thought it was from the water heater plumbing or some other issue and now after its probably been a year I put it together by looking in googling and seeing other people with these issues and now the bleach dispenser literally collapsed and my washer is just slightly over seven years and LG wont stand behind it they said its only a year parts and service unless I pay For a technician to come out plus they have to have $125 upfront so I told him no Ill join a class action lawsuit this is a common issue Ive had washers last beyond 15 years so Im never purchase another LG washer and now I cant even use it because the dispenser collapsed and its blocking the top. I would like to be a part of the class suit, but I dont find any direction on how to do so. I will NOT purchase another item from LG, EVER! We also got the same run around from the company claiming consumer error. It is comical to say the rust is due from using the machine in the manner in which it was designed. At least their customer service acknowledges you. I purchased product in 2018, started rusting in the first six months of use. In the back of my dryer theres a little orange nozzle apparently for the steam option is completely rusted away. Smith filed the class action lawsuit following LG's recall of approximately 457,000 washing machines in December 2012. Decide which cookies you want to allow. They were no help whatsoever. Were having the same problem. BUT, Ill be damned if LG disregards me. I have owned a number of different washers over the years and have never experienced this problem. Our LG top loading washer started to rust around the bleach dispenser within the first year of owning it. I bought an lg direct drive from Best Buy in November 2019. Terrible! High end meaning expensive and not worth 50 cents. I was going to reorder the parts to rebuild the top end (cheaper than buying a new machine) but to top cover has been discontinued. I have the same question WHY DISMISSED??? LG was aware of the problem and had offered compensation to affected customers. My husband took it apart and sanded down the rust then repainted it with appliance paint. I am having the same issue. Hey Mark, how did you join the class action? I have tried to make sure I leave the lid open after running loads of laundry in order to help it . We expect LG would consider making it right by their customers and offer some solutions instead of blaming customers of not caring for their machines properly. The LG WT7900HBA is part of the Washing Machines test program at Consumer Reports. I had owned these products for approximately ten years. Please keep me in mind if you find we have a case. All other parts are available, only the part that is causing this issue can not be found anywhere online. We have the same issue with our LG Top Loader Washing Machine. My Grandson was furious at me for ruining a sweatshirt he had! Warranty says its a cosmetic problem and not covered. When the process adds water the water rises high enough in the fill area to reach the metal top. If you're not totally against front load machines, you can probably get a better machine for less. The LG washer rust class action rejects these arguments, maintaining that the defect is more than cosmetic and in fact prevents the appliance from working as intended. I am upset that the machine is rusted around the bleach insert and the soft er insert. I have the same problem with rust, is there a recall ? RLM20K WD-10271BD WD-11275BD WD-13276BDM WD-90282BD WDP2W. Is there anyway to resolve this problem? Our is rusting what a big disappointment, never will I buy any LG products the sad thing is, its only us who are retired that use it. Ridiculous. We sanded down and are going to try and paint and seal to prevent any more damage to our clothing. Its now rusted out not only around the dispenser but spread all over the inside top of the lid and down into the drum. I take it none of the problems that were having is listed in the warranty? Please put me on your list for class action suit. I cant stand to have laundry piling up. How can they keep telling people that when they have so many complaints of the exact same thing? LG knows about this issue with their top Loaders i have had my unit since 2012 and have been dealing with them to get mines repaired and they wait until your unit is out of warranty and they know that once it is out of warranty they are not going to repair it but i was told by the tech that came out to my home that LG has since revised the material that they were making surrounding the bleach dispenser because they know that it is a known issue!!! When we purchased a front loader, before the top loader, the first time we used it, it leaked.

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