great jones property management

We see that there were some scheduling issues for your last appointment, but now that ******* has been informed of your availability, they are working with the vendor to set an appointment time. While things were good initially, the past 6 months were a nightmare. This company has shown they are not only incompetent of effectively managing a property. The utilities had also not been turned on after the tenants moved out, leaving the ** and refrigerator without power for a week and a half. Based on my own walk through, there were a number of items left off the report, including burned out light bulbs, garbage that was left in the unit, a broken threshold in the dining room, missing light cover on the bedroom ceiling fan, fixing original the doorbell that was removed by the tenant, and some general cleaning. When the plumber came there was no leak any longer. I see that the check for $420.00 was processed on 10/17/2022 and will be mailed out to your forwarding address. Diversity Spotlight (US Headquarters Only), Edit Lists Featuring This Company Section, Roofstock Expands Owner Service Offerings with Acquisition of Tech-Enabled Retail Property Management Leader Great Jones, Property Management Companies With Fewer Than 1000 Employees (Top 10K), East Coast Property Management Companies (Top 10K), Real Estate Female Founded Acquired Companies, East Coast Acquired Companies With Less Than $50M in Revenue. Procedures and requirements may vary from one building to another, so you may want to use a broker in order to guide you through this process. Grace Property Management. The washer hose is attached to this. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 55 Monument Cir 7th Floor Our service and operations team is led by real estate pros with a collective 30,000 doors of experience. A tenant left a few months ago and left thousands of dollars worth of damage and no one at Great Jones can, or . GJ interested tenants not paying on time so theys could charge late fee which they kept and which exceeded monthly management fee, then delay payment to owner by 2 months. Anyone can write a Trustpilot review. Thats right they charging me fees when theyre no longer managing the property.This company has shown they are not only incompetent of effectively managing a property. We have submitted umpteen maintenance request for quality checks of water, as well as plumbing along with repair to our front door locks after ensuring Hurricane *** in SW Florida. This company uses the cheapest contractors to do any repair which means no quality or warranty. Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. Who miraculously was able to contact the leasing team, whom by the way has no access to telephones only to emails they do NOT respond to. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. The communication with Great Jones is attached. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I will definitely be gone after the lease actually started packing already. Report this company in your location because they are taking advantage of innocent and desperate people. 2K views, 27 likes, 7 loves, 18 comments, 0 shares, Facebook Watch Videos from Dbstvstlucia: DBS MORNING SHOW & OBITUARIES 25TH APRIL 2023 APRIL 2023 No. We paid first,last,and security. Were taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. BBB Business Profiles may not be reproduced for sales or promotional purposes. Many landlords require a tri-state (New York, New Jersey and Connecticut) guarantor and prefer a relative. Thank God I watch my stuff I was able to restart my own account in time before they came to cut my services off. My entire house has been backed up for 3days and counting! At this point Greatjones lack of communication & professional left me to believe that they are incompetent, unprofessional & scammers. All I get is the run around about fixing it. Great Jones is an American property management firm based in New York, NY. Turns out that the owner was NEVER contacted by Great Jones. We will reach out to you directly and do our best to resolve this with you. Customer Reviews are not used in the calculation of BBB Rating. They have several different locations:https://www.greatjones.co. Anyone can write a Trustpilot review. Hahahaha. I need to hear from GREAT JONES. Co-ops are stricter and may require a personal interview. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. Companies can ask for reviews via automatic invitations. It has been 4 nights. I was not compensated properly for loss of use and no fees were removed from the rent being late as Ive paid half as I waited for a solution for this air conditioner unit situation. SHAME ON THIS COMPANY THAT IS ONLY LOOKING OUT FOR THEMSELVES. Great company to work with !!! BBB reports on known marketplace practices. The concession was applied as a courtesy by the property owner and was calculated as a percentage of your per diem rent during the time you were without a/c. Unfortunately, based on the information provided, we are having difficulty locating you in our system. The entire experience from the first day they have been impossible to contact. We also ensure all reviews are published without moderation. Hi Jewell, we appreciate your honest review. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. And of course this company charged my mother! JLL has a great opportunity to join our Retail Property Management Team at the Shops at Palm Desert. Rent, security and the brokers fee are generally due in the form of certified checks at lease signing. Details are as follows. Please see the statements we have sent you YTD. So I left the property "Rent Ready". Hi Nadeem Iqbal, we appreciate your honest review. Without a direct line to contact the management team, I am forced to rely on their generic support email which takes longer than it should to get a response. International Association of Better Business Bureaus. Great Jones is not one of your typical property management companies in Indianapolis, Indiana. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Great Jones is terrible, dishonest, sloppy, super unprofessional. At this time the vendor has been assigned to the work order. Great Jones Resident Payments 717 N. Harwood Street, Suite 2800 Dallas, TX 75201 For your security, we recommend USPS Certified Mail (with tracking number), FedEx Ground or FedEx Express, or UPS. Our team is made up of both real estate veterans and technology experts. Our Field Operations Team is on the ground managing the appreciation of your property's value and your residents' decision to renew their lease in your home year after year. The application & $50 for fee was submitted on April 12, 2022. Their driving purpose is to utilize technology to stay one step ahead of investors needs and positively affect their bottom line through never-before-seen efficiencies. Here are 8 tips for writing great reviews. That's why investors choose Great Jones for their rental property management in Indianapolis. . I love the fact that Great Jones Property Mgmt responds quickly to complaints for repairs once it has been submitted through the portal ! It was only when my replacement property manager went out to inspect that I found out and had to inform Great Jones. Hi there, we appreciate your honest review. Stay compliant and explore creative solutions to manage costs by keeping your properties running smoothly. If you need another copy of this itemization please request one by emailing **********************************. I called left messages. In everything we do, we want to change property investing and management for the greater. Everything was destroyed by tenants and they paid nothing. BBB is here to help. Great Jones is building the modern operating platform for the residential rental asset class. Thanks. Please let us know if you received the final funds. I won't ever use them again! Hi there, we appreciate your honest review. Great Jones is a new, innovative property management company that brings together state-of-the-art technology with top-tier local service to deliver a superior property management experience to our clients and their residents. Hi Brandi, we appreciate your honest review. Literally the worst rental company in Greenville dont waste your time. It goes against our guidelines to offer incentives for reviews. We are owed our full security deposit of $1107. No wiggle room or understandings. He charged this company $90! I applied for rental assistance. If you are wishing to dispute any items on your move out statement, please send an itemized list to ********************************* and we would be happy to review. Was sent a email a y 11 pm stating that they not renewing my lease and I have 80 days to get out. Have a wonderful day. I have kids and we are unable to use the bathrooms and the tub due to the switch is coming up thru the tub! We faced numerous maintenance issues, mainly HVAC, where we found ourselves living in a 90+ degree house for weeks at a time during summer months in **************. Note that complaint text that is displayed might not represent all complaints filed with BBB. This feature is in beta and may change with future updates. Most landlords require that you make 40 times the amount of monthly rent. Tips to Raise your Home Value at any Price Point, Moving a Family: The Complete Guide for Parents. As a result, none of the activities that should have been performed were initiated (notifying me that the tenants were moving, performing updated rental analysis, scheduling of the move out inspection, etc.). My poor experience is sadly confirmed by the numerous complaints and poor reviews about Great Jones as a property manager and I expect restitution for the work they cannot prove was completed from Great Jones(i.e. Absolutely terrible experience Horrible communication, late on updates/repairs/invoicing. Great jones is trying to charge me **** dollars to fix things that need to be done regardless but was not part of my lease contract to be fixed while living there. My property is located in **********, ** which is where Great Jones operated as my property manager and is why I submitted the complaint there. A reserves does not necessarily mean the owner has those funds available in their account. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Quality property management for the state of Wisconsin. leasing@greatjones.co or (239) 201-2164 Own rental property? I told them I had 10 days to submit the information and I have yet to hear from them. Hi Kimberlin Valentin, we appreciate your honest review. Is that why the complaint was forwarded to you perhaps? We are very sorry to hear about this experience. Here are 8 tips for writing great reviews. No contact from them at all. His response time was fast and effective and he help me land my home. Hi Kathy Robinson, we appreciate your honest review. As a resident living in a property managed by this company I would like to express my complete and utter bewilderment by the lack of responsibility taken by this company to provide maintenance to the dwelling. I received an approval email on or about the 25th. For example if your rent were $3500/month, your salary would need to be $140,000/year in order to rent the apartment by yourself. BBB Business Profiles generally cover a three-year reporting period. Boost your team's efficiency and expertise while increasing asset value and make your real estate work smarter. They are money-hungry and the property managers themselves are impossible to get ahold of. Hi Jared, we appreciate your honest review. Unfair business practices. Sent me a letter of non-renewal for the lease while I was deployed overseas. Hi Haley Darnell, we appreciate your honest review. Wealth Global, we're glad you had such a wonderful experience with us! I put in new tiles to cover and hide this in the bathroom. Hopefully this subject can be rectified ASAP. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I just recently placed a applicationI just recently placed a application for one of Great Jones Rental Property in Tampa florida, I have not received an email stated that my application was approved nor denied. We ask that you continue to work with the pest control company. Well guide you through the process. 4.6 miles away from B Jonesinvestmet. Apply now Together, we'll deliver a greater property management experience. Thank you for your time and assistance. Great experience Ive had a wonderful experience with Great Jones as all of the customer reps were very helpful and Mr. Pasquale the leasing officer was amazing . Do not use this company for any property management for your rental properties.Plus. they had NO IDEA that a squatter was in my property. If Great Jones truly completed all the work they purport then they must provide before and after pictures as proof the work was completed. We have had so many issues with this company and we just want to be sent the reminding $420 so that we can be done with this company. Hi Emily, we appreciate your honest review. Hi Dylan Hicks, we appreciate your honest review. Unfortunately, based on the information provided, we are having difficulty locating you in our system. I have had 3 pipes break, which they did fix. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We are awaiting our documents to sign our lease to our new home. The application & $50 for fee was submitted on Feb17th 2022. I have asked that these items be added to the turn sheet, but I have been struggling to get this taken care of. Jessica is so experienced and knowledgeable, I am very impressed! Useful. I am a current resident. Great Jones has not answered any of our calls or emails requesting the remainder of our deposit be sent. DO NOT WASTE YOUR TIME. Name of the organization that made the acquisition, Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. Please let us know if we can be of any additional assistance. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I had to pay someone to go back to properly address several issues that supposedly were included in the $8K. Financial Guidelines Most landlords require that you make 40 times the amount of monthly rent. Rently is an innovative Real Estate Self Service Showing Solution that will help Property Managers automate their showings & scheduling.Using Rently's self service showing solution property managers can easily provide access to renters and vendors without having to go out to the property. Seed, Series A, Private Equity), Whether an Organization is for profit or non-profit, General contact email for the organization, Auto-generated name of transaction (e.g. All Rights Reserved. We have not been successful after multiple attempts (emails and phone calls). This is a poor excuse for a management company, as it's taken an incredible amount of time to repair something that was clearly an issue before we took over the residence. I got a local phone number but it always forwarded to voicemail, and I needed to wait days to get any return calls. I have worst experience with Great Jones, I moved out of my apartment and they deducted 90% of my security deposit for the items which were never given to me at the time I took the apartment, like window blinds and some walls repair, where as I even used my wall hangings without nails , I used peel of stickers which I removed when I left the apartment, I tried to contact but no body responds , please please please do not deal with this thugs they don't have ethics and no professionalism , I rate them minus, they don't deserve even 0 rating. Did not have a trash can outside was told by city the owners of property are cheap and had not paid for trash services. Our simple fees are all-inclusive.No markups, no hidden costs, no locked-in contracts or cancellation fees. Planned Property Management owns and manages over 3,700 apartments in Chicago's best neighborhoods. REQUESTING REPAIRS VIA LATCHEL To file your first request contact Latchel directly using one of the following methods below: CALL: 407.553.9696 Again, they were great on the rental but the customer service on fixing things is completely non reponsive. We would like to have a better understanding about your experience. The application & $50 for fee was submitted on April 12, 2022. No reason and will not communicate. 5 reviews of Great Jones "Changing my rating to 1 star, none if I could. Lower costs, higher returns for you. 499 likes, 12 comments - Mark Jones II | Multifamily Mentor (@livinrentfree) on Instagram: "Follow @livinrentfree to learn how to buy your first 2-4 unit multifamily property. BBB is here to help. Get started managing your spaces and locations. The first thing they did was raise the rent. The guarantor must be financially able and qualified to pay your rent as well as comfortably carry his financial responsibilities in case you default on the lease (generally 80 times one months rent). After all repairs were done, GJ agreed to list my property for rent but with condition to reduce price by 2% for every week on the market, so if they were not able to rent my townhouse within a month, lease would go down by 8%, and this reductuon was not negoshiable. There are many reasons why I would rate as 1 star, but the latest being that we didn't have ac for 83 days. Dont recommend even applying for their properties. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. 12/22/2022. Comical! By combining proprietary technology with deeply experienced local teams and a network of skilled partners, its full-service offering enables property owners to achieve exceptional performance from rental ownership without the management friction or headaches. Where the organization is headquartered (e.g. In 2018, the company raised $8 million in Series A financing from Crossl Read More Contact Who is Great Jones Headquarters He didn't know the AC wasn't working. But all of a sudden Tom the 11th I receive a denial and an adverse action notice cause the email approve was sent in error. I even had to request new pictures and still the quality was subpart compared to similar property managers because they sent out a construction person to take the pictures as most if not all of their staff are remote. We would like to have a better understanding about your experience. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Only to get an email the following day that it had been leased earlier that week but could use my application fee towards a different property. After 3 months, we have been trying and have sent multiple emails. Great customer service, fast response times for an out of state company, easy application submission, and overall great experience!

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